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Home » Volunteer

BDCA Foodbank volunteers

Volunteer

Our amazing team of volunteers are right at the heart of everything we do!

BDCA could not function without our team of committed, talented, compassionate volunteers. And we are always looking for new people to help us run our wide range of community services.

When we have specific volunteer roles that we need to fill urgently, they will be listed below.

ELDER PHONE BEFRIENDING SERVICE – currently open

Are you a good listener who enjoys a friendly chat and is comfortable on the phone? Can you spare just an hour or so each week for at least the next six months? Then we need YOU!

Our phone befriending service for Newham elders has gone from strength to strength since we launched it at the start of the pandemic. So far it has supported 80+ older people through lockdowns and loneliness and brought them comfort, companionship and laughter. But it’s become so popular that we now have a waiting list of clients and need more volunteers!

Your role will be to call a local older person on the phone regularly, getting to know them, and creating a friendly and supportive relationship to help them through the winter and beyond. Helpful training and ongoing support will be provided to help you succeed in this fulfilling role. Here’s what one a few of our volunteer befrienders have to say about their experience:

“Over the past year we have built up a great rapport. I look forward to our weekly chat and my befriendee look forward to receiving my calls. We have not met each other but there is definitely a friendship bond between us. It gives me great pleasure to be able to share a bit of time with someone.”

“Befriending has been truly an extraordinary experience for me. It’s amazing to be able to see the impact of our regular conversations on my befriendee’s mood – this service is a life saver for isolated and lonely people.”

The befriending service currently operates by phone only. While it only requires an hour or so of your time each week, the relationship aspect of the role means volunteers do need to commit to being available for at least 6-12 months.

To apply for this role, please download and complete the Volunteer Application below and email it to Clem, our Befriending Project Coordinator as soon as possible. If you would prefer a paper copy, please email Clem to request this.

Volunteer Application
Volunteer Handbook
Volunteer Policy

Other volunteering opportunities

Don’t see a role listed above that suits you, but think you may have something to offer to our community?

Then please complete the application form below and email it to us to start your volunteering journey with us!

Volunteer Application
Volunteer Handbook
Volunteer Policy

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Here’s what some of our volunteers have to say!

​”You get a sense of doing something when everything else is out of control. I’ve been disappointed that the level of need is so high, and our government hasn’t met that need.”

– Liam

“I really enjoy hearing the client’s mood lift throughout the befriending call.”

– Joss has been volunteering as a befriender, making weekly phone calls to elders to help them cope with isolation and loneliness

“We’ve had a laugh and a joke and it’s a really nice atmosphere…I enjoy meeting new people, they are all so friendly, make you feel welcome. I’ve made a lot of new friends and really enjoy it.”

– Sheila


Volunteer Maruf

You treated me with compassion and now I’m giving something back!”

Read Maruf’s Story
T: 020 8586 7070
E: info@bonnydowns.org
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Our Recent Stories

  • It’s Christmas all year round for our older neighbours! 6 April 2022
  • Our first months at Bonny Downs Nursery! 30 March 2022
  • We’re making changes at our Food Bank! 28 March 2022
  • We’re hiring! Two office roles 13 March 2022
  • ExCeL renews support for BDCA food bank 3 February 2022

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Bring joy to our elderly neighbours this winter!

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© Bonny Downs Community Association
The Well Community Centre, 49 Vicarage Lane, London E6 6DQ
Tel: 0208 586 7070 | Email: info@bonnydowns.org
Charity Reg No: 1071625 | Company Limited by Guarantee No: 3625785
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