Miss C was constantly feeling overwhelmed with the letters that kept coming from Newham Council and other creditors, about debts she didn’t fully understand.

An attachment of earning order was cutting her wages and she couldn’t get through to payroll to understand why. It was affecting her health so much that in her lowest moments, she felt suicidal.

When she came to Bonny Downs, she finally saw change happening. Week by week, she sat with one of our debt advisors, who listened without judgment and advocated for her. She was given a food voucher when she had nothing left. She was supported in identifying, contacting and negotiating with her creditors.

Our debt advisor helped her reduce her water bills by half, decrease the amount being deducted from her wages and apply successfully for a hardship payment to ease her financial stresses.

Slowly, Miss C began to see that she wasn’t alone, and that there was hope for her future.

Sadly, Miss C’s story is just one of many. Each week, our Newham neighbours come through our doors feeling crushed by debt, poverty, and fear.

With kindness and practical help, our advisors help them get back on their feet and, in some cases, save lives.

Will you support people like Miss C silently struggling in your city?

By donating today, you can help us support vulnerable neighbours when they have nowhere else to turn.

Your support can transform lives.

Bonny Downs Community Association’s debt advice service is entirely free to those in need, but we need the generosity of people like you. Your donation will help keep this lifeline open, giving more people the tools, confidence, and hope to rebuild their futures.

If you’re not in a position to donate, we understand. You can still support us by sharing our link with your contacts and social media.

Can you help us to keep delivering services to change local lives for the better and transform our community? We need you: become a Friend, gift one-off donation, join as a volunteer, or provide corporate support.