Our 2024 Impact Report shares our achievements and progress from the year against our Strategic Aims.
Thank you to everyone who made our work possible: our partners, our donors, our volunteers and our staff. We hope you enjoy reading about the difference you have helped make in our community! Download the full report, or scroll below for highlights:
The stories, photos and statistics in this report are from 1 October 2023 – 30 September 2024, unless otherwise specified.
Summary
Last year, we provided 72,910 hours of services used by 2,848 people who spoke over 49 different languages, from Akan to Yoruba!
Impact 1: JOY
This place is like one big family. We all get on very well indeed and we see each other after the centre for celebrations of birthdays and sometimes for a drink or a meal.
396
adults boosted their happy hormones attending our fitness activities from Aerobics to Zumba
200
Children from low-income families experienced the joy of receiving Christmas gifts from Santa
122
older people enjoyed visiting new places such as Windsor Castle and Mississippi Boat Tour
516
parents and toddlers took part in fun bonding activities during our playgroups
97%
said they experienced joy through our activities
Impact 2: EQUITY
Nice to get out the house and meet people and have a cup of tea and chat. We like it there because it’s good to be around others who are struggling with the cost of living too. We get free lunch so that is very nice. It gives us some time to be around others… makes us all feel we are not alone.
92
older people tackled their hardships with the support of our Advocate
454
households used our Food Bank for emergency food parcels
384
locals shopped at our Food Club for
discounted food and essentials
68
clients received 1,376 hours of debt advice and information
Impact 3: DIVERSITY
Going there every week has definitely improved my physical health, no more frequent headaches. Somewhere to go and mingle with friends, meet people from other cultures, no more loneliness in the evenings.
232
women participated in 3,146 hours of sports and fitness
81
locals from ages 2 to 77 years spent 1,524 hours helping our garden flourish!
43
individuals spent 445 hours improving their English language skills
98%
said they felt more connected to the community through our activities
97%
said our activities helped them meet neighbours from different backgrounds, ages and cultures
“It’s a great community with lots of amazing people and great programmes for everyone.”
78%
reduction in gas consumption thanks to new efficient boilers
110
trees saved by reduction in our paper consumption
82%
reduction of total waste consumption
52%
reduction in carbon emissions
99%
would recommend our activities to others
Meet some of the people whose lives were transformed by our work:
- Meet Sandra
Sandra is a single mother who was struggling with a huge debt whilst trying to navigate a system she didn’t … Continue reading Meet Sandra - Meet Miss CMiss C was constantly feeling overwhelmed with the letters that kept coming from Newham Council and other creditors, about debts … Continue reading Meet Miss C
- Meet Michael“I feel a sense of liberation from the pressure and worries of debts.” Michael was overwhelmed with over £10k in … Continue reading Meet Michael
Impact 4: INNOVATION
Can you help us to keep delivering services to change local lives for the better and transform our community? We need you: become a Friend, gift one-off donation, join as a volunteer, or provide corporate support.